Published Date:
22/07/2005

RegionalOne Credit Union Successfully Migrates to the Ultradata Credit Union Solution

RegionalOne Credit Union (RegionalOne) became the fourth early adopter to migrate to the Ultradata Credit Union Solution, and successfully went live on Monday 16 May 2005. RegionalOne utilises the services of Combined Financial Processing (CFP), becoming the second early adopter to migrate to this IDPC platform.

“I would like to thank everyone at RegionalOne, CFP and Ultradata for their persistence and dedication throughout this project. The commitment demonstrated by all parties involved has ensured another successful project delivery,” said Peter Henshaw, Chief Executive Officer of Ultradata.

The implementation of RegionalOne has been delivered in a staged approach due to the unique setup of the credit union. RegionalOne commenced operation on 1 July 2004 as a result of a merger between Ballarat based, GoldCredit (GOLD), and Bendigo based, North West Country Credit (NWCC). Stage one of the conversion project involved the database migration from CorvisFCS and Swift Call’s Internet banking product to the Ultradata Credit Union Solution. The second phase will focus on combining GOLD and NWCC’s Ultradata databases to take full advantage of Ultradata’s offering. This second phase will take place later this calendar year.

Robert Moore, Deputy Chief Executive Officer of RegionalOne said, “Once this database consolidation has been achieved we will focus on business process improvement to maximise the effectiveness of the Ultradata Credit Union Solution.”

Reflecting on the implementation as an early adopter site, Mr Moore noted: “We did have some migration issues to deal with after going live, however, as an early adopter this was expected. What was important was that we were able to contain the majority of these issues to the back office, causing minimal disruption to members. Our staff have been fantastic right throughout the migration process. Staff are now more familiar and confident with the system and recognise the potential that the system will deliver going forward.”

“I believe the key to the success of our migration related to the overall project management and implementation process. Both the Ultradata and RegionalOne teams worked tirelessly to ensure that the best possible outcome was achieved.”

If you have any questions, or would like to discuss your opportunities of migrating to the Ultradata Credit Union Solution, please contact your Client Relationship Manager.