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| Phone: |
61 3 9291 1600 |
| Fax: |
61 3 9885 2222 |
| Email: |
enquiries@ultradata.com.au |
Mailing Address:
PO Box 123
Darling VIC 3145 Australia
A.B.N. 74 063 815 127
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Melbourne (Head
Office)
1919 Malvern Road
East Malvern VIC 3145 Australia
Sydney
Level 19/6-10 O'Connell Street
Sydney NSW 2000 Australia
Perth
6 Centro Avenue
Subiaco WA 6008 Australia
Brisbane
Tenancy 1/28 Donkin Street West End
Brisbane South QLD 4101 Australia
Hobart
Unit 6/95 Albert Road
Moonah TAS 7009 Australia
Kuala Lumpur
Suite B-10-7, Level 10,
Tower B, Wisma Pantai,
No. 5 Jalan 4/83A,
Off Jalan Pantai Baru,
59200 Kuala Lumpur Malaysia
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| Client
Support
Responsible for providing software maintenance,
as per the client maintenance and service level agreements.
Client Support hours are Monday to Friday, 8.00am
to 6.00 pm local time, excluding Australia wide public holidays.
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Key Contacts
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Client
Relationship Management
Your Ultradata Client Relationship Manager
(CRM) is the first point of contact with us. All communications,
apart from support calls, project management or work-in-progress
matters, should be channelled via your respective CRM.
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Key Contacts
Mark Britton
General Manager - Client Services
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Migration
Responsible for migrating clients from CorvisFCS
to the Ultradata Credit Union Solution.
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Key Contacts
Barry Seto
Senior Manager - Migration
Glenn Macabenta
Senior Project Manager
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Software
Services
Responsible for:
- Customisation and integration
- Project support
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Key Contacts
Martin Schult
Software Services Manager
Bob Humphries
Team Leader - Software Services
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Consulting
Services
Responsible for providing project based consulting
services to clients (upgrades, mergers, software installs):
- Project management
- Software installation
- Infrastructure and channels
- Education and training
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Key Contacts
Mark Galea
Consulting Services Manager
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