Unity Bank has gone from strength to strength over the years and in 2023 was ready to take another step forward in its ongoing digital transformation investment with the development of a new modern website.

On the 4th of December 2023, Unity Bank launched the newly minted and aesthetically pleasing website using Ultradata's Ultracs Customer Management System Release 4 (CMS 4) with the investment decision positioning the Unity Bank brand as an industry innovator as they continue to leverage the latest Ultradata technologies and features in customer management.

The 'go-live' date was a key milestone for the financial institution as it further consolidated the Unity Bank and Reliance Bank brands under the one brand of Unity Bank and, as Ultradata's early adopter, provided an opportunity to be first to market with the new Ultracs CMS 4 product.

The Ultracs CMS 4 integration capabilities have enhanced the user experience on the Unity Bank website and also demonstrate a commitment by the financial institution to its members to stay at the forefront of technological advancements in the financial industry.

Maintaining one website instead of two has reduced operational costs supporting Unity Bank's commitment to prudent financial management and has streamlined the online presence providing a unified and consistent member experience.

Furthermore, the digital transformation has strategically aligned with the impending G&C Mutual Bank merger and shows foresight in preparing for future developments. The unified website will deliver the solid foundations needed for integrating systems and processes during the merger and ensure a smoother transition, minimising disruptions for members and stakeholders.